Outlook Mail Setup
Follow these steps to add your corporate email account to Outlook on Windows.
- Your corporate email address and password
- A current Outlook installation (Microsoft 365 recommended)
- Your phone to hand if MFA is enabled
Start Outlook from the Start menu. On a first install the account setup screen appears automatically; on an existing install go to File → Add Account.
Type your corporate email address (for example name.surname@yourcompany.com) and click Connect.
Type your email password. For Microsoft 365 and Exchange accounts the server settings are found automatically.
If multi-factor authentication is enabled at your company, approve the prompt on your phone.
Click OK once you see the confirmation message; your mail will sync within a few minutes.
Is one of these your sticking point?
I get a "password incorrect" warning
Try signing in to webmail with the same password. If webmail opens, an MFA or app password may be required; if it does not, the password needs resetting.
The account was added but old mail is missing
Syncing is gradual on first setup. Go to File → Account Settings and increase the "Mail to keep offline" period, then wait a few minutes.
Stuck? Let us do it for you
+90 850 335 00 30 — we can connect remotely and complete the setup for you in minutes.