Remote Desktop (AnyDesk) Setup

To receive remote support you only need AnyDesk on your computer — it takes about two minutes.

Have these ready before you start:

Download AnyDesk

Go to anydesk.com in your browser and click Download Now.

Run the program

Open the downloaded file; AnyDesk runs directly without needing to be installed.

Give us your address

Read the 9-10 digit address shown under "This Desk" to our specialist on the phone.

Approve the connection

When our specialist requests a connection, click Accept on the prompt that appears.

Close it when finished

Once support is complete, simply close the window; nobody can connect without your approval.

Only share your address during a support session you started yourself. Nimbo will never call you out of the blue and ask for a connection address.

Common Issues

Is one of these your sticking point?

The download was blocked by my browser

Choose "Keep" or "Download anyway" in the browser warning; the file is safe as long as it came from the official anydesk.com site.

The other side cannot see my screen

Approve the screen sharing permission Windows asks for on first launch; if needed, close AnyDesk and open it again.

Related Guides

Outlook Mail Setup VPN Setup

+90 850 335 00 30 — we can connect remotely and complete the setup for you in minutes.