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VPN Setup (Windows)

Set up a VPN connection for secure access to company resources such as Mikro and file servers.

Have these ready before you start:
  • The server address provided by us or your IT team
  • Your VPN username and password
  • Windows 10 or 11
Open Settings

Go to Start → Settings → Network & Internet → VPN and click "Add VPN".

Enter the connection details

VPN provider: Windows (built-in). Connection name: Company VPN. Server address: the address provided to you.

Enter your sign-in details

Fill in the VPN type and your username and password as provided, then save.

Connect

Click the network icon in the taskbar, select Company VPN and click Connect.

Test your access

Once connected, open Mikro or your file server to confirm access works.

The server address and sign-in details are specific to your company. If you do not have them, we can only release them to an authorised contact for security reasons — please get in touch.
Common Issues

Is one of these your sticking point?

It connects but Mikro will not open

With the VPN connected, try the server IP address rather than its name, and check the server line in your Mikro connection settings — that is usually where the problem is.

"Remote connection could not be established" error

Check the server address and VPN type character by character. After changing modem or hotspot, delete the connection once and add it again.

Related Guides

Stuck? Let us do it for you

+90 850 335 00 30 — we can connect remotely and complete the setup for you in minutes.

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